Customer Experience

  • Every interaction of every SCM stakeholder is an opportunity to serve and build trust on behalf of our school community. Modeling empathy and service shows our public how we choose to treat each other.

  • Bruce Hojnacki
    Information Service Technician
    Administration Center

    Emmons Food Service Staff
    (Ronna Vanator, Rose Thompson, Alexandra Dalgliesh, Katie Roth, and Trent Simpson)
    Emmons Elementary School
    Emmons Food Service Staff also received a nomination for Collaboration

    Jim Flatt
    Custodian
    Administration Center/Services Building

    Kalin Willard
    Cafeteria/Office/Recess Aide
    Emmons Elementary School
    Kalin also received nominations for High Expectations & Integrity

    SCM COVID Response Team
    Kory LaBonne (Director of School Services & Assessment), Jerome Calderone (Director of Human Resources & Student Services), Darlene Cochran (Human Resources Administrative Assistant), and Jenny Sanders (Benefits Coordinator)
    Administration Center

  • Liberty Food Service Staff
    (Wendy Melton, Tammi Rose, Amanda Kuzmicz, Rebecca McLaughlin, and Kim Morgan)
    Liberty Elementary School
    Liberty Food Service Staff received 2 nominations for Customer Experience
    Liberty Food Service Staff also received a nomination for Collaboration

    Lindsey Beckham
    Secretary
    LaSalle Elementary School
    Lindsey received 2 nominations for Customer Experience
    Lindsey also received nominations for Communication & Building Community

    Norma Bauernfeind
    Secretary
    John Young Middle School
    Norma also received a nomination for Building Community

    Tracey Bolin
    Controller
    Administration Center

  • Each nominee is a great exemple of CUSTOMER EXPERIENCE...
    We are looking forward to celebrating ALL of our SCM family on May 20, 2021 and finding out who will receive the Exemplar for Customer Experience.

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